Privacy Policy

Who we are?

Go Golfer is a business name and the website gogolfer.com.au are owned and operated by Grange & Gentry Pty Ltd ACN 678 317 881 (We, us, our or the Company).

Privacy Collection Statement

The primary purpose for which we collect your personal information is to provide you with the services you have requested. You agree we may use and disclose your personal information and other data for this purpose and also for secondary purposes, including to personalise your user experience and to promote golfer2golfer and third party products and services to you. Our Privacy Policy (set out below) explains how we collect, use and disclose your personal information, the extent to which your personal information may be disclosed to overseas recipients and how to access, correct or complain about the handling of your personal information.

Privacy Policy

Introduction

This policy set out how we collect, use, disclose and manage your personal information. Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

By accessing or using our website and related services operated by us you agree to the collection, use and disclosure of your personal information in the manner described in this Privacy Policy.

If, through using our website or our services you disclose personal information to a third party (including via our website), this Privacy Policy will not apply as between you and the third party and you will be subject to the privacy policy of that third party. To the extent permitted by law, we are not responsible for third party privacy policies.

Privacy protection

We respect the importance of your privacy and are bound by the Privacy Act (1988) (Cth) (Privacy Act) including the Australian Privacy Principles (APPs), and applicable privacy regulations. We are committed to protecting your privacy when managing your personal information and have policies and procedures to ensure that personal information is handled in accordance with the Privacy Act and the APPs.

What personal information do we collect?

The personal information we collect will depend on the circumstances of your use of our website and the services we are providing to you but may include:

identification details such as your name, address, date of birth and gender;
account or login security questions and answers;
images of or information from identity verification documents;
contact information including email addresses and phone numbers;
account profile picture;
bank account or credit card details;
user ID’s and passwords;
details of services provided to you such as saved items or search results;
business information such as ABN’s and licence numbers and details;
information submitted when placing an advertisement such as details of goods or services, pricing, photos or videos;
your IP address, information about the devices used to access our website, your activities on those devices or sites;
third party account details such as when you log in via a social media account;
information collected in surveys conducted via our website;
if you are using an Android device, advertising-specific identifiers;
if you are using an Apple device, your Advertising Identifier.

We do not usually collect sensitive information as defined in the Privacy Act, such as information relating to your race, ethnicity, political opinions or associations, criminal record or health. However, we may do so where we are legally required to do so or where we obtain your express consent.

How we collect personal information?

We may collect personal information in the following ways:

directly from you when you provide information to us in person, by phone or in writing (whether electronic or otherwise), for example when you create an advertisement on our websites; when you enquire about an item on our websites; when you subscribe to a newsletter or any alerts; when you purchase goods or services from us or a third party via our website; when you enter a competition or promotion conducted by us or on our website; or in a contract with your business to provide you with our services;
directly from you when you communicate with us or any other person using our facilitated communications services;
from third parties such as people you deal with via our website or service providers to us;
from social media networks where you choose to share that information when creating an account;
from external data providers where you have consented to them sharing that data with us;
through our proprietary software in which personal information is stored.

How we use your personal information?

We will only use your personal information for purposes allowed by law. This includes the purpose for which you provided it, the purposes disclosed in this Privacy Policy, any related secondary purposes which you would reasonably expect, and for any other purpose with your consent.

In particular, we may use your personal information for the following purposes:

to keep our business records or manage our relationship with you;
to improve our services or the services of others using our website;
to facilitate transactions via our website;
to verify your identity or bank account details to provide products or services to you;
to respond to your enquiries;
to enhance your user experience;
to conduct surveys;
to generate performance statistics;
for feedback, reviews and ratings;
to promote and market special offers to you;
for staff training and quality assurance;
to personalise the advertising you see;
to conduct competitions or trade promotions.

Sharing of personal information

We may disclose personal information to individuals and organisations outside our business in accordance with the terms of this privacy policy but only where such disclosure is authorised by law. The organisations to which we may disclose personal information include:

related entities, employees, officers, agents or advisers;
verification of identity providers;
the public (in respect of any advertisement you place on our website);
third party sellers to facilitate transactions between you and them;
anyone to whom you submit an enquiry via our website;
outsourced service providers who assist us;
entities to whom you request we send your personal information;
organisations involved in a sale or acquisition of our business or Company;
governments, regulatory authorities or police;
any person to whom we have a legal obligation to disclose personal information, for example as required by a subpoena or unclaimed moneys legislation.

Where we provide personal information to an external party, you acknowledge that your personal information will be dealt with in accordance with their privacy policy and not ours.

Where we disclose personal information to a data service provider, we will do all we reasonably can to ensure that they comply with this Privacy Policy.

Keeping your personal information up to date

We do our best to maintain accurate and up to date records. Please let us know if any of your details change. We may verify any of your personal information we are holding. We may destroy your personal information once we decide it is no longer required by us and can lawfully be destroyed.

Accessing your information

You have a right to access your personal information, subject to some exceptions set out in law. If you wish to do so, please contact us via email. There is no charge for this but you may be required to verify your identity.

Protecting your information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modifications or disclosure. Your personal information is stored electronically but, on rare occasions may be printed in hard copy documents.

Sharing personal information outside of Australia

We may share or provide access to personal information to third party service providers including the following:

our website developer in Estonia;
our website host, Amazon Web Services who are global;
our email service provider, MailChimp which is owned by US Corporation, Intuit;
our payments partner, Paypal Australia.

Remaining Anonymous

You can browse our website while remaining anonymous but you cannot transact via it without disclosing your identity.

Refusing to provide personal information

If you do not provide personal information when requested, it is likely that we will not be able to provide our services to you.

Location information

When accessing our website from a mobile device, we may request permission to collect your location from your device via the permission system used by your mobile operating system. If you consent to the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this may limit your ability to use certain features of our services.

Cookies

Our website (like most others) uses cookies. You can control the use of cookies via the settings on your device but if you turn them off, some of the features on our website will also be turned off.

Contact

If you have any questions, problems or concerns about our Privacy Policy or our use of your personal information, please contact us.

Contact: Daniel Moon

Email: dmoon@gogolfer.com.au

Variations

We may modify or amend this Privacy Policy from time to time by publishing the modified or amended Privacy Policy on our website.